I have to agree with what the other two reviewers have said, that this is one of the worst pet stores I have ever been in. From the moment I walked in, I felt as though I was in a dungeon for birds. There were four very very unfriendly staff members working, and about 50 birds. Some where in aquariums, I saw six macaws crammed into a cage that I use at home for my one macaw, and there was feces everywhere. I don't think I saw even one bird that I wanted to put my hand near. I do not understand why they would have so many birds and so few people to adequately clean up after them and give them enough attention. There prices were double for boarding, and everything else from toys to cages to food was about 25% - 40% more expensive than other stores. I cannot in good consciousness support a business that has such deplorable conditions. I went there to see a toucan that they have, and it was crammed in a little box of a cage in the back corner with barely any light. Poor little guy had picked out his tail feathers (I don't think I saw one bird in there that wasn't picking). I am still thinking of calling the ASPCA and animal control to investigate........