| rev:text
| - This is literally the first Review I post on Yelp or "Social Media" for that matter. I will try to be as professional as possible. Something ProTech has NOT been. I have had Old Republic Home Protection warranty for my house & appliances for over 6yrs. I have had GREAT coverage when home AC has broken and washer also. Now, I had a 15yr old fridge go out on me. I feel like I'm some sort of less than respectable human after the treatment I have received by ProTech & ORHP for even referring me to them after YEARS of complaints about this so called company. Called in repair on a Sunday, got call from Debbie Monday and was given "tips" on what to try so that I could "avoid" giving them my $65 copay for something I could have avoided. I said fine, I'll doublecheck and call back. Tuesday a.m. I called back & it would be Thursday before seeing a Tech. Then, it would be 7-10business days before they rcvd. the part. Once they "rcvd." the part, they scheduled me a week later. Now we are at 3weeks. I get a call on the Thurs. a.m. of my hopefully last apptmt. (at 8am when they open their office) and was given a window of 3-6pm. It happen to work great for me! 1hr later (9am) I get a call back from Tech stating "complete part" was not shipped to them by "part supplier". Not their mistake of course. Really?! Fine! What now?! We should have part by Mon-Tues next week so lets put you down for NEXT Thursday. Geez!! WTF?!?! Ok whatever! Thursday rolls around, I get no call with ETA. I say fine, crap happens! I called the next day and Debbie said it shows closed on my end. You should call ORHP and inquire. Seriously?!?! WTF is going on here?!?! ORHP says we have NO notes. They called Debbie and kept getting voicemail. ORHP had ME call to see if I had better luck. I shouldn't have agreed but said FINE. I called 3X's and got the BUSY tone. Seriously?!?! Then finally ORHP calls me and says Debbie returned their call and she wanted ME to call her to set up a new apptmnt. Really?!?! Now you know WTF is going on with my work order?! I just spoke to you this morning and you said my order was closed out! OMG!! Is it F me day today?!?! I then told ORHP,"This is BS, she has my wife's and my number, she failed to call me yesterday at some point to give me my time frame window, I spoke to her live today and she didn't even acknowledge that she forgot about me and that she has the "part/s" I am in need of to be happy once again and now I have to call HER to get scheduled?!" I said send out another company. I AM SO DONE WITH THEM!! The new repair co. is coming out Monday. We'll see what happens. Fool me Once ORHP, shame on ProTech, Fool me twice, shame on BOTH of you!!!
Man, that fealt good! I should have turned to YELP's reviews sooner. INCLUDING the "Not recommended by YELP" ones. I can totally relate to everyones disgust towards this business's lack of respect, honor & dignity! BEWARE!!!!!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)