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| - I recently moved a bit farther west in Madison and when updating my address for Glass Nickel I saw that I fell into two delivery zones - the one I'd been patronizing for years off of Whitney Way/University, and the Muir Field Road location. I decided to switch over to my newly available location to see how it fared.
The Muir Field Road GN is fine - definitely still a step up from the national/regional chains. There were a lot of little things, though, that I just didn't care for in comparison to the other location:
:: everything we was a little overcooked - the pizza crust was very dark and the cheese fairly browned, the Nickle Nuggets were dry and occasionally crunchy, and the Chicken Cordon Bleu sandwich we ordered was smashed flat and resembled a panini more than a hot sub (it was hard to tell if this was intentional or just got smushed in the delivery bag)
:: the online ordering form offers less flexibility - I couldn't change my sauce for Nuggets (I'm not a huge marinara person and if I'm going to eat cheese-sprinkled chunks of fried dough I might as well ensure a future heart attack with some ranch), leave prep notes (like not overcooking them until crunchy), and in some spots the check boxes to complete your preferences for an item were redundant
:: it took considerably longer for delivery than usual - this may now be the case for me with the other location as well due to the move, and it wasn't completely unreasonable considering it was a weekend night, but when you're used to the delivery driver ringing your doorbell in 30-45 minutes, an hour and a half seems like an eternity
I know these differences are somewhat nit-picky, and I'd like to restate that this location is a totally solid pizza place - I just like the other west side location better.
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