I wouldn't say it's the best coffee shop downtown but they're not bad. The store is too small though and there are not too many things on the menu.
Location is convenient since it's right next to the King subway station. If it's your first time visiting, you would be confused with all the stickers because there are so options to choose from. I still get confused myself and they are always willing to assist if you are having trouble.
Last time I ordered the Latte and the taste was kinda watered down or I'm just used to strong expresso taste? I'm still addicted to the Vanilla bean latte from Second Cup which is just next door and they have more options!
If you happen to be in the area, you should give it a try although I didn't get the WOW experience.