Overall a good atmosphere to tan. My bed is always available and ready when I go tanning and the staff is very friendly most of the time. Natalie (associate) does an excellent job of selling tanning lotions and offering promotions to customers who do packages. The bulbs are always hot and changed relatively often. They do provide discounts on lotions and tanning packages when purchased. Make sure to prepay or get a tanning package if you tan often. It will SAVE YOU A LOT OF MONEY. If you buy lotions you get 30% the lotions and free upgrade in tanning beds. I usually come up 2-3 shades darker when I go in. The beds do vary between the Rocky River location and the Avon Lake location so beware when tanning.