Can't I give them 0 stars?
I don't even want to begin to write all my issues with them but it was the last straw when I spoke to the regional supervisor (after 20 minutes of trying to be transferred to one) to receive yet again poor customer service. How can you be a supervisor and have an attitude with your customers? I'm looking for new internet/cancel service providers!! Anyone have any suggestions? Twc should seriously be put on the spot, maybe this should go to the news about how awful they are! I don't know how they still get customers. Excuse my unprofessionalism but after being on the phone for over 90 minutes this is all I have to say SCREW YOU AND I HATE YOU TWC!!!!!!! Seriously I hate you.