During my recent stay at the Rio, I decided to get a manicure and pedicure downstairs at the spa. The spa itself is ok - not super luxurious but does the trick. You can use the steam room, sauna or hot tub if you purchase any of the services so my girlfriend who was getting a facial went down early to enjoy some of these amenities. The sauna was super hot and while I can usually stay 20 min. in one, I barely lasted 15. It felt good but seemed warmer than the sauna at my gym back home.
The relaxing area was dim and had ample seating but I wish they had stools to kick your feet up. I brought my Nook and was able to read a bit but couldn't really get super comfortable because the chairs were too upright. Do they do this on purpose so we don't overstay our welcome?
The mani/pedi services I received from Crystal was great and she alone deserves 4 stars. She was very easy to talk to and made my visit fun and relaxing. The only reason why I couldn't give this spa higher marks is because the guy checking us in (Sammie) was not very friendly at all. He is the first person patrons comes into contact with when they come in and he was stone faced and not very warm and welcoming at ALL. It was very off putting. If it weren't for him, they would've gotten another star. I'll get on my usual soap box rant with people who choose a profession that interacts with the public but aren't pleasant....If your job is to welcome guests into your establishment and you can't be friendly or even pleasant....CHOOSE ANOTHER LINE OF WORK! I don't want to spend a $100+ to deal with a cranky ass receptionist.