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  • The lab itself is fine. Good customer service and so far wait time is minimal. However, I signed up to use their on line portal where you can see your information like test results, appts. etc. The first time all went well but the next time, when I logged on they gave me "security" questions and all was fine till they listed a bunch of addresses and asked if I'd ever lived there - No, I hadn't. So answered No which was correct. The site said I was not who I said I was and would not let me log on. I sent them a letter explaining this (if this happens you are supposed to send a copy of your license or whatever and I think SS #). This was/is not the problem. Their information is wrong. Never lived there! Where did they get this if they think I did??? Labcorp has not answered me to even acknowledge the problem. Big Boo to them.
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