I would recommend Simplicity to anyone looking for laser hair removal. I've been coming here for a year & the laser is working great. I hardly have to shave my legs or arm pits ever anymore. On top of that it is so inexpensive...I pay for full body less than what I used to pay for one session for just my Brazilian. They have never forgotten/messed up or had to reschedule any of appointments & by now I've probably had around 40 appointments with them total. I also love all the technicians...they are so pleasant & nice. I have absolutely no complaints here at all.