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| - Looks can be deceiving!!! It is a really nice playground for the kids, but as far as staff it is absolutely horrible! I spent $300 just to rent the place, not including the $150 i had to spend to feed the guest and they dont even give you a party package to use your own paper goods and table cloths if you have a theme to your party!! The staff had nothing but an attitude, they wouldnt even help bring the food from the front entrance to the party room. I had the small room that they claimed held a little over 30 people, but was mistaken so a lot of my guest had to sit outside of the room while everything was happening inside the room. Although, they have a bigger room that holds around 60 people, you still have to pay the whopping $300 for the smaller room. A few minutes before 5:00 when my party was ending i started gathering up my stuff, bringing the gifts to my car (which they clearly could see because all they did was stand behind the counter in the front eating their greek yogurt) and when the clock hit 5:00 before they would allow me to get all the paper goods, ballons, table cloths etc out of the room, they come rolling in with a mop and i believe a vacuum completely intruding, which was shocking and completely rude. They never asked what I was keeping and what was trash as they tried to cut up my balloons that I spent with my own money. Nothing was said from the staff, not even a goodbye and thank you for coming. I would not recommend to throw your childs bday party here because the fact of the matter is that they DO NOT care about you having a wonderful experience, but only the MONEY they are benefiting from it. They also tried over charging me for 3 children, a 12 yr old that they said could play in certain areas for no charge, a infant in his car seat or his parents arms the whole time, and a 6 mo old infant that couldnt even crawl, but was in their facility!! I would recommend tykes and tots. The owner is a wonderful lady whom cares and will buy your paper goods to whatever theme you want with no extra charge as long as it can be purchased in las vegas!!! Very accommodating! I would have had my party there but the day I could throw the party was already booked by others!! So my sons FIRST "memorable" birthday party was not as memorable as planned!!! A big disappointment. Will be contacting other people about this issue if the owner does not contact me as the staff promised!
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