If I owned this place, I'd fire every manager, especially the fat ass that works in the morning. There are five people in line waiting to order and only one person at the counter. Meanwhile I count 3 managers walking around doing who knows what. Then this guy comes up to the counter for his free coffee refill so the girl at counter stops taking orders so she can fiddle with the coffee maker. 20 mins to get 2 sausage mcmuffins. If there was another place on the way to work, I would say screw this place!