They did not do anything wrong, but I will look for another dry cleaner closer to work or home. I dropped two pairs of dress slacks off last Friday (12/23/11), which was Christmas weekend. They gave me a ticket indicating that my items would be ready for pickup on Tuesday (12/27/11) after 5:00 pm and the cost was $5.00. I came back today (12/28/11) to pick them up. The parking lot is always crowded and the parking spaces are tiny. I drive a big truck so coming here frustrates me a little. There were no other patrons in the store while I was there. The people working there asked me to help them find my garments. Apparently the numbering system wasn't working. They were friendly, but spoke little English, which made communicating difficult. They explained that the clothes had arrived today. I guess that means that they don't actually dry clean the clothes in house. It appears that they do tailoring in house. It makes me wonder if all dry cleaners send the clothes to one large warehouse somewhere in town. If so, what is the difference between dry cleaner A and dry cleaner B other than location and prices? Anyway, I checked out their work. Everything was satisfactory. I had some strings hanging about that they did not trim, but I guess that's what you get when you send it out for someone else to do. Euphoria Fashion is right behind Saigon 8, which is great because I like to eat there. (Two birds with one stone.) I really wanted to like this place more, but in the end they are no different than any other dry cleaner that I have been to. I would recommend them for dry cleaning if you work or live in the area. Otherwise, find some place closer.