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  • This is the type of customer service you expect. I just wont a Deal Ticker group buy type deal from them and they are not willing to honour it for all the customers that have won it. Needless to say we are getting a refund. Is this who you want to deal with: Good afternoon dear DealTicker Customers, You have recently purchased a voucher to Amber's Pet Depot. It is with great regret and apologies that we have to inform you that the vendor has opted to breach their contract with DealTicker and is currently refusing to honor all vouchers. As such, we will be refunding your purchase back to your credit card account. Please rest assured that this is not a typical DealTicker buying experience and we pride ourselves on bringing forward only the best and most sought-after merchants. However, at certain times, a few individuals do end up acting only in their own best interest and not in the interests of their own customers. We will be processing all refunds within 10 business days, with refunds being reflected on your credit card statement approximately 10 days thereafter. Our sincere apologies for any and all inconvenience Amber's Pet Depot has caused. Our customer's satisfaction is our #1 priority and as such we will be ensuring that you will receive a full refund back on to your credit card promptly. Furthermore, as a token of our gratitude for your patience and understanding in this matter, we will also be crediting each account with a $5 credit to use towards any future purchase on DealTicker.com. Once again, please accept our deepest apologies for any inconvenience this may have caused. We sincerely appreciate your business. With kind regards, Daniel Abramov
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