I left Mor with exactly what I came in to get... A fantastic bed and mattress for a smoking deal! Armando, my sales associate, was extremely patient with me while he assisted me in testing out over 10 beds to make sure I picked the best one for me. I also probably asked Armando over 100 questions in which he so patiently answered to ensure my concerns were addressed. Todd, the General Manager, also helped make my experience great! He was able to push things through to ensure I received the best deal possible!! What was also fantastic is that the next day I received an email from Todd, the General manager, thanking me for my purchase, quick tips on preparing for delivery, and to contact him if I have any questions or concerns. Now that's great customer service! Get to Mor now and purchase those items you have been procrastinating about... You won't regret it!!!