Really sweet, cute place. The downstairs has good live music sometimes, but I absolutely love the upstairs (up very, very steep stairs). It feels like climbing up to a secret little loft or treehouse to have your tea. I love recommending this place to people!
Oh and also, the staff is always so nice!! ^_^
(P.S. On cold days, try the 'vanilla cozy' - it was first described to me by the barista as 'like a vanilla icecream, just hot', and that's totally what it's like. Pretty sure it's just steamed milk with some vanilla in it or something but its soooo lovely)