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| - My wife and I went there late afternoon today. When we got in, the staff were just finishing their meals after the lunch hour rush, I guess. So this young man, seemingly not pleased being interrupted, came by with the menu and a pot of lukewarm tea. I ordered "Beef Stew Banh Mi" with baguette and my wife ordered "chicken in noodle soup"(Pho Ga). Two minutes later, he came back and told me that they didn't do beef stew today. I was caught by surprise! It is supposed to be a staple item on their menu and is nothing special about it! Then he stood there waiting for me to order another item, rather than suggesting something similar. So I asked him which one is tomato based noodle soup. He said #31, spicy beef and ham noodle soup (Bun bo hue). Somewhat skeptical but ordered it anyway. When he brought it over, i tasted very spicy hot soup. It was good but no trace of tomato. While I could take spicy food, it was not fair to the customer who wanted just a mild noodle soup. Also, the chicken in Pho Ga didn't taste very fresh either. We asked for cooked bean sprouts. He brought over a plate of bean sprouts which were still raw but evidently had had a bit of hot water run over them. Honestly, I would not go back to a place which does not respect their customers, no matter how good their food is!
PS. To be fair, the young lady who later served us after him was way way better, more polite, pleasant and customer oriented.
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