This place is hit or miss. We normally use their rapid food order and very frequently the order is wrong. Since we take the order to go there isn't much we can do about it in such a small time period for lunch. As frustrating as this is we still continue to order from Panera since it is one of the only places that has an online order app. and we can order in the morning and have it ready to pick up at lunch. I recommend the steak sandwich. It has good flavor and is filling.