I have lived in a lot of places and this meat market is a treasure.....they actually make CHUNKY fresh kielbasa!!!! I wish they shipped. Don't forget the homeade sauerkraut! Everytime I go to Cleveland, I stop in.....take the items home to California frozen in a suitcase or carry on.....contrary to other millenial reviewers, I have always found the service excellent . I believe you just take a number.....could be the clerk was tired after being on her feet all day........try the cottage ham! OMG it doesn't get any better than this!