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  • I don't even know where to begin with this place! I've came in a few times, 3 to be exact and it's been more awful than the last. The first time I came in my chicken had so much burnt grill marks [ from an uncleaned grill] I wasn't sure if I was eating chicken or charcoal. I told an employee and they said "that's how all of it comes." Ook, whatever that means.. I picked around and ate mostly rice and sauce.. they never remade my order. Second time I came in with friends, I didn't want to get anything, but decided on a dragon roll. Avocados on it were half old and half under ripe, how does that even happen?! Barely any eel and it was cold and chewy, aren't they suppose to at least nuke the damn thing so it's edible?! Once again nothing was done about it, but there was an apology. Awesome. Third and final time, I ordered the beef teriyaki, everything tasted great, delicious rice, yummy tender beef, great sauce, and 2 strands of wonderful DNA. One black straight hair and one curly pube looking hair, I was half way done when I spotted my curly companion. I gagged! Not because of the hair on my food, but because there was a weird feeling like something clung onto dear life at the back of my tongue. I stuck my finger back there and I scraped it out after 3 attempts with my finger nail. I damn near threw up. I put it on my plate and walked up to the counter, but they were slightly busy so I had to wait. It felt like everyone was looking at me, probably were, but I was just trying not to puke at this point! Finally got the managers attention, or I'm assuming it was the manager, told him what happened, he looked at me and said it wasn't possible and basically said it was my own?! I have brownish black 22 in long hair.. are you kidding me?! Is it because half the cooks were bald!? They still had facial hair and HE was near food with no hat or hair net on!? I demanded my money back and he said NO, basically, because I already ate most of it?! I was so livid I just left! F this place, and their poor management and customer service skills.
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