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  • I am in Tempe visiting some friends and they suggested U.S. Egg for breakfast since they had been before and really enjoyed it. We got there at 10:20 and were seated about 10 minutes later. By that point we knew what we wanted, since we had checked the menu posted outside by the door and were in a bit of a hurry. Unfortunately, our waitress didn't show. The hostess, possibly manager, came to check on us twice since no one had shown up for some time. She finally took our drink order and had someone drop off our beverages. We still didn't see our waitress for another 10 minutes or so. By this time, we were getting agitated. When she finally did arrive, she took our order and disappeared. Very short, no fluff or greeting. Our food didn't come until 11:30. I looked at my friends, who were confused by the lack of service, and said, "This is BY FAR the worst service I have ever recieved." Our waitress finally reappeared to ask how the food was, and it was good. No disappointment there. But being ignored didn't make up for it. The hostess/manager came by to apologize, which was nice. But when it came time to go, we ended up sitting and waiting again. We were there for a total of two hours. One person in our party had to leave because we there so long. Maybe the fact that is the morning after St. Patty's that had something to do with it, but overall this was a terrible experience. They did take our drinks off of our bill without us even asking, hence the two stars, but it was too little, too late. We didn't tip, which I feel terrible about, but I couldn't justify rewarding the terrible service we recieved. I've worked as a waitress myself before, I know it can be tough, but this was just ridiculous.
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