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| - Seems they need to work out some kinks with their morning wait staff. Excited to try a new restaurant in town, I stopped in for breakfast around 8:30. Two businessmen were shaking hands in the parking lot as I was entering, so guessed the crowd would be that type. Seemed to be the case - looks like most folks were meeting over breakfast to discuss some sort of business. I was greeted with a friendly welcome and taken to a comfy table in the back. The decor at Fountain is really welcoming - you sort of feel like you're being invited into someone's home, rather than a typical restaurant setup. While the table I was sitting at was cozy (upholstered bench seats surrounding a cool coffee table with inlay), it wasn't overly conducive to eating - had to slouch over to eat. Why do I have so many comments about my seating area you ask? Because I had plenty of time to study every detail about it while I waited and waited and waited to be served.
Overhearing a table behind me also questioning the whereabouts of a server, I decided to find someone. Thinking this place didn't operate by the typical restaurant concept of the patron being seated and waited on, I asked the (owner?) if someone would bring me a menu or if I was supposed to order something up front. He handed me a menu without any mention of someone being with me shortly - keep in mind he was the one who had seated me 10 minutes prior.
Breakfast menu offering is sparse and European (strada, croissants, sausage & pretzel). I opted for the egg croissant. Waited another 5 minutes when a gentleman finally stopped over and started pouring me a coffee. Granted, I do drink coffee, but decaf. What I thought was odd was that he assumed I was a coffee drinker and never asked if I wanted something else to drink. After receiving my decaf, I waited another 5 minutes. By now, I was pretty frustrated with all the waiting. I occupied my time by listening to the server at the next table over fumble over what she guessed the strada of the day was - the table had several questions about the menu and you would have thought they just pulled this girl off the street; she didn't seem to know a darn thing about the place. I started packing up my stuff to head out when the (owner?) stopped over and asked if I was ready to order. Ready?? I expressed my frustration with the long wait and told him I was just about ready to leave (which I should have done). With no apology or acknowledgement of what I had just said, he took my order. I ate my croissant (which was pretty tasty, though difficult to screw up some egg wedged in a croissant) and was on my way. My bill only included the sandwich, not the coffee. My first thought was not that they comped my coffee for feeling bad for the long wait, but that they didn't include because they had no clue what was going on.
Why the two stars and not one? The decor was nice and they have a great fountain out front. And, they serve German pretzels. I'll stop by to try one, though will probably take it to go.
Pretty bummed as I was hoping to find a reliable, non-chain place nearby to enjoy breakfast.
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