Met a friend here for a few beers and dinner last night. I liked the feel, and the bar stools are very comfy. The atmosphere was good.
There was some trouble at the bar, as we wanted to order dinner from the bar. One bartender said he'd take our order then promptly left for a really long time - like we didn't see him again for 20 minutes. In the meantime we tried another bartender. He confessed he was a barback and wasn't clued in on the menu. The same happened with another person behind the bar.
We were in the process of getting up to go elsewhere for dinner when Star took the reins. She assured us she would take control of the disorder and fix everything. My friend ordered the sirloin with asparagus, and she said it was really good. I ordered the grilled salmon with seasonal greens and the salmon was extraordinarily good. Cooked to perfection and served hot off the grill.
This was an example of somebody (Star) noticing a failure in progress and successfully saving it.
I didn't give them a 5 star because I got a discount - there was no discount - the rating is based on the service I ended up receiving, the quality of the atmosphere, and the outstanding food and beverages.
I'll be returning soon.