| rev:text
| - It a recent visit to Valley Dental Care, I ran into many issues and do not recommend them to anyone.
1. I set up the dental work that I needed to have done to help save for my insurance plan. However, when I went in to have to work done, they had changed my procedures around and it would have ended up costing me several hundreds of dollars more because of my insurance if I had not been vocal about changing it back to the original plan.
2. When I went to pay my bill that was not covered by my insurance, I was asked to pay way more than what I was told before. So again I had to have them change things around. They didn't even have my copay correct. I actually said to the lady, "It's a good thing I'm vocal, I wonder how many people actually just pay it without question?". She didn't respond.
3. While getting my wisdom tooth pulled, I literally have to show the dental assistant with my hand to get the suction down into my mouth. I was choking on the blood as it was accumulating in my mouth. She asked me later if it was the smell that caused me to gag. I had to tell her that she was not suctioning the blood and I was choking on it. "Oh" she said. I guess me showing her with my hand didn't help.
4. While setting up my dental work, I was very clear about the cost and only wanting to do what was covered under my insurance plan. "Yes, everything is covered". "So, I will not have any out of pocket costs?" "No, you are covered completely". Yet, several weeks later, I received a bill. The procedures that I had done were not covered under my insurance.
5. When I called to discuss it with Valley Dental, they said it says in their financial policy that it's not their responsibility to know my insurance. I explained that I asked them directly if I was covered and was told "Yes". Their response, "Everyone has such different plans that we can't know them all." OK, fair enough, but when I asked about some common courtesy and just mention to patients that their insurance may not cover some of the work, I got the response, "our financial policy...". Great, don't take any responsibility and hide behind your small print...
I will say the dentist was fine but I'm a firm believer in the professionalism of a Doctor is only as good as his staff. If Valley Dental Care runs this poorly, I'm glad the I got lucky with no major problems from the work done. However, you should read Evan K's review on here also as he wasn't so lucky.
With so many dentist out there, do yourself a favor and find another Doctor.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)