I've been going to this place since they opened. I see where a few have complained about the rudeness off the staff but I have always gotten along well with them. Maybe because I've been going there for so long. I have however heard some of the remarks they have said to other customers that would definitely be considered rude. About the food. Love it 95% of the time but on a couple of occasions the food was subpar mainly due to stale or almost stale bread. Hot dogs are my normal choice but sometimes get the beef sandwich. Also really like the fries. I don't believe they're overpriced as some due but that's just my opinion.