This place is a hidden treasure! I am very picky and don't like getting my nails done because I'm sensitive and critical. Tracy made sure to be sensitive to my nails and paid a lot of attention to detail. We had an appointment on a Friday afternoon and they were ready and welcoming for us right away. I wanted to try the "almond" claw and showed her a picture, and my nails look exactly like the picture! She made sure the shape and nails were what I liked the whole way! She didn't talk much or question my gross nail biting habits. I also liked that she didn't wear gloves to be able to actually feel the job she was doing. The environment was clean, roomy, and comfortable (even having a coffee and lounge area). The decor were plants, chandeliers, and a beautiful fish tank which made it even more obvious they cared about making their shop a special place. I will definitely be back!!