Went thru the drive through just to get a Coke. As usual, only one lane was working. Was told by employee to pull up to window one to place my order. There was no employee at window one. Sat behind the car in front of me for 13 minutes. Of course, there is no way to leave once you're in the drive thru lane, or I would have. The person in the car in front of me received her bag of food TWICE and gave both bags back. The employee should have parked that car so other customers could be taken care of. I've already been told to park when all I ordered was an iced coffee. This place has horrible service usually, but it was really bad today. Never going back.