I came in on a groupon deal and i felt rushed to choose my color.. I love for my nails to match my toes as close as possible and the man, who I believe was the owner, was of no help to that. Only one person does acrylics so if you do want that service I would recommend an appointment. I got a regular gel manicure and she did a great job, but with feeling rushed and not being able to get acrylics because my appointment didn't specifically say acrylics, I probably won't go back. I just feel like if you have your nail license anybody should be able to do that service.