The man in charge is a quiet and serious man. I always kind of feel like I'm bugging him by being there lol. However, it's worth it.
I went in one time looking for a bike and to ask some questions about installing a kid seat. He was very informative and taught me what to look for when shopping (zero sales pressure).
I ended up buying a bike and kid seat somewhere else, and brought it all to him to put together. He had it done in no time, for an incredibly fair price.
I will definitely be a return customer for bicycle products and services.