Couldn't even get past the sales phase - twice. Gave them a second chance after the first sales guy missed appointments and was overall disorganized. The next guy had lots of excuses and missed the first two appointments we set. No need to continue. If it's this hard to get you to take my money i can't imagine how hard it will be once you've got it. Hard to believe they are able to stay in business with this level of customer service given the amount of competition.