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  • This was my third stay in this hotel. The first since it became Elara. It looks like the check in process has gotten much better. I never had any problems before, but often noticed on my way back to the room that at certain times, there would always be a huge line at the front desk (which has been remodeled since my last stay). The rooms are nice, spacious, and loaded with amenities, but poor workmanship and low quality cabinets, fixtures, and other assorted building materials have aged at least some the rooms prematurely. More than just normal wear and tear. There were at least a couple things falling apart in each of the rooms that I have stayed in. As others have mentioned, the housekeeping is a joke. On one visit, there was a small piece of paper on the floor for my entire four night stay that had obviously never had a vacuum run over it. Most of the silverware and drinking glasses were missing and the two empty glasses in the sink never got washed. This was consistent with all three of my stays. The beds were made and the towels were replaced though, so I know someone had been there each day. On this last trip, we called to get an extra blanket and pillow, but that request went unanswered. It would be nice if they offered some one bedroom suites with two queen beds instead of the one king, but overall, the king suite is in my opinion the best bang for your buck on the strip when you consider things like location and convenience. Being centered on the strip considerably reduces cab fare, there are great restaurants for any budget and a lot to do and see in and around Planet Hollywood. You can also save a small fortune if you actually use the kitchen. The two ABC stores in the miracle mile are nice for some small groceries and you can buy booze much cheaper than at the gift shop. A bottle of Grey Goose was $47 at ABC, or $75 in the gift shop. Liquor stores are harder to find than you might think in LV. There IS one on Harmon and Koval which isn't too far from this place, but it's still a hike, or about a $15 round trip cab fare and they're no cheaper than the ABC store anyway.
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