I had been coming in to this location almost daily the last few weeks. There is absolutely NO sense of urgency here. It's as if the employees don't recognize that the customer may have things to do in their lives. Personally, I don't have time to wait for my order to be taken while two guys are restocking inventory, hanging up shirts, chatting with each other etc. So, to solve my dilemma I decided to call in my order on my way, which worked out great! Once. The next time I tried to call in my order I was denied the option. I told the employee I did not have time to wait once I arrived, that I was in my car currently driving their direction. Nope. Well, since I can't seem to get decently quick service here and now am not allowed to call my order in ahead I will not be returning.