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  • A den of used car salesmen and liars! Do NOT ever shop here. I received two emails directly from Verizon informing me of a great deal that my specific account was now eligible for as an upgrade, along with a trade-in. We went to this store because it's corporate and the salesman assigned to us was not only a douche, he flat out lied to us. Actually told me that the promo was not available and that the email and the mailer I received were false. "So Verizon sends me bullshit promos?" "Yes - you don't understand how this works." "Ok, so it works like this - you send me a promo to get me to come to the store just so you can sell me something full price with no discount?" ... he shrugged and wagged his head with a yes. WTF. I was so mad at wasting my time waiting there that I didn't even care to get the manager and call this guy out on his sales scam technique. Yeah ok, you offer me $400 off, but I'll just ignore that and give you $700 for a phone anyways.. because I am as dumb as you think I am, or hope I am. Since when did selling cell phones literally become a used-car racket? The balls of this guy to stand there in the store run by the corporation and flat out lie to the customers. Well I went home and called the 800# on the email, and connected with sales and the guy on the phone IMMEDIATELY hooked me up with a brand new phone...$400 off... as the promo promised! wow they kept their word. I told him about the experience at the store and he said that's not uncommon at that location - they make more sales off the phone than at the actual location because they hire scumbag salesmen who refuse to honor Verizon's corporate offers so they can make a bigger commission. I will NEVER go this or any Verizon store again. Doing this over the phone with corporate directly, was supremely more convenient, efficient, and affordable. Gave me the deal I wanted, and I got the phone sent to me free overnight. Salesman on the phone -A+. Salesman at this store location F- AVOID THESE SCUMBAG SCAM ARTISTS AT ALL COSTS. They will lie to your face. Rant over.
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