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  • We made the mistake of going to Bravo at The Waterfront (we had a gift card) for our 39th anniversary on May 26th. We were rushed and treated like we were a bother. While the food was okay, it left an oily taste and feel in my mouth.Then I fell outside when their railing come apart - the bolt was missing. (I had just put my hand on it and when it fell apart and I went with it. Two ladies walking past me grabbed me from behind and kept me from completely crashing into the tables. I hurt my leg in 4 places and cut a finger. Nothing really serious, but it never should have happened. The bolt (or whatever) that holds the hinge together was missing. Management offered to call an ambulance (which I declined) and filled out an accident report. Unfortunately, before we had the presence of mind to take a picture, one of the managers put the hinge back in, declaring it fixed. Hell, no, that's not fixed. Nothing was securing the hinge! We were told that the restaurant and Corporate would be calling - sure cover their behind! I am angry - bruised and sore and now with open (burst) blisters. It never should have happened. By the way, it's the evening of the 29th and we have not heard from either the restaurant or Corporate. What a bunch of baloney! Big deal - he gave us a couple gift cards for free apps and dessert. Who cares?!? Sorry we didn't celebrate at one of our favorite restaurants where they really care about their customers.
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