I went here December 22 2015 for an IUD insertion. I waited more than an hour but it was explained to me that I was waiting for the nurse practitioner to show for the insertion, which I understood. A little over 3 weeks later, I suggest my friend show to this location since they put mine in and it was the closest location. Her appointment was at 11 am on a Thursday and we waited over an hour and a half for them to finally call her name and that was only after I went up to the desk and asked about when she'll get called. They thought she was already back there but she was outside changing her baby's diaper. She got called to the back and waited another 30 mins to be seen once in the room. They were very unorganized and seemed like they overbooked the morning. The ratio of patients to APN is unreasonable. They need help. Hopefully the owner of this will see this and fix it.