This location is nicely remodeled and looks like an AJ's. The Starbucks is well-run and patio is nice. The bakery however is really poor. I went in to buy a birthday cake and asked the lady (Linda) if she could write Happy Birthday on the cake. She says "No, not really. Because my writing is really messy." Um, well the 16 year old kid at Safeway put it this way, Linda: "Of course, but my writing is not the best. Is that OK?"
I then told Linda I don't mind sloppy writing and asked if she could just do it anyway. Her reply: "Oh well that's going to take me at least 15-20 minutes because I don't have the icing." Seriously Linda? You work in a bakery and have no icing?
Why the hell did you guys remodel the store to be like AJ's if you're going to staff with people like that?!
The 16 year old kid at Safeway rushed to complete my cake in about 3 minutes. He could not have been more accommodating or courteous and he probably cost less to employ.
Also, the Bashas bakery was cluttered and filthy and several cakes were missing or out of stock. It looked like the place was going out of business. And it was not busy.
I suggest Bashas get rid of Lazy Linda and put a competent, polite hard worker in your bakery if you want local customers to return.