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| - Positives:
We were seated quickly.
Decor is interesting enough to keep little eyes busy for a while.
Paper covers the tables & crayons are provided. Doodling encouraged.
Negatives:
Drink refills were slow & far between - actually service in general was at a snail's pace.
Food took much longer than it should have.
Portions were generous, but food was uninspiring. None of us completed our meals. (Highly unusual amongst our group.)
Another group was sat immediately behind us, with people constantly bumping into us, even though the restaurant was mostly empty.
Admittedly, I am not the biggest fan of the Montana's chain, now & then a family member requests that we make a visit. Usually staff are pleasant & eager. While food is basic, it's usually a decent feed. While we went knowing it would not be our best restaurant visit of the year, I have to say that I left feeling let down & with a desire not to return anytime soon.
Although, there were advertisements on most tables for their "Kids eat free Tuesday" promotion, we had to ask for the discount on our bill. When I first inquired, the server informed me that they were no longer honouring the promotion, despite the blatant advertisement throughout the restaurant. Upon asking to speak to a manager, the server went & returned minutes later saying that he had been incorrect and they would honour it after all. When this is advertised within the location itself, one would think that you should not have to even ask for the discount, let alone be challenged on it. Frustrating. This alone will keep me away for a long while.
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