This is a bizzare blend between a fast food burger joint and a sit down restaurant. Service was strained - I ordered the Rajun Cajun and the server got confused on the entry and was trying to modify a burger into the Cajun sandwich. We finally got it worked out.
After you place your order you get your drinks and then sit down and wait to be called. I've always found this to be a bit annoying as half of the patrons hover around the delivery station anyway.
Overall the food was ok - just ok. I'd probably give them another try but my expectations will be more modest next time.