I ordered an arrangement for my niece. When it was supposed to be delivered my niece was at her grandmothers house, which was beyond the area to which this store delivers. I called the shop and spoke to Sesai and he went out of his way to call the driver currently delivering to see if it was possible to make the delivery to another location. Sesai called me back immediately and told me it will now be delivered to her grandmas house. She was thrilled when they arrived there and it made her birthday that much more special.
Sesai knows how to take care of the customer. His customer service has ensured this company that I will continue to use them and specifically that store.
Thanks again Sesai!