Let me tell you about this dump. I had a one way reservation from Phoenix to Vegas. The magnetic strip on my credit card would not swipe and they refused to punch the number in, then they refused to allow me to use my check card because on my reservation I was dropping the car off in Vegas on Wednesday, but staying until Saturday morning...not exactly sure what difference that makes if I have proof of my departure. Then, I asked because my pregnant wife and I were essentially stranded in Phoenix if we could just add the additional days. Of course they said, no. Then I said I would make another reservation so that my rental coincided with their policy. At that point the guy said that he was refusing to rent a car to me. I asked to speak to a manager and he refused and became hostile saying that I was yelling.
They obviously were not willing to work anything out and felt they couldn't care less that we were essentially stranded.