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  • Worst customer service I've had in a long time. I was with a group of less than 10 colleagues. We got our first drinks and ordered our meals. Not only was I forgotten but the drinks( were not replenished at all. After everyone at my table had finished eating, I got up to find our absent waitress, Jennifer, and asked for my meal. I got an excuse about how busy it was. That would have been plausible if the inside dining room and lounge were packed, but that was not the case. So with dirty dishes and dirty glasses filling our table, my meal came. About 30 minutes before we left, our table was relieved of the plates but mutiple dirty glasses crowded the table. She had came around and asked quickly if anyone wanted dessert. Of course myself and son got missed. Again. Finally after 2 and a half hours of being there, bills were passed out and alas, I was stuck waiting to pay my portion. Not only had other guests gone home, but the lack of staff other then the cooks was astonishing. Again our waitress was no where to be found. I wandered to the front cranky, tired son in hand feeling very irritated and trying not to say anything only because I have a corporate title over my head. I was more then happy to pay for my food even with the terrible service. But did not tip. A tip is something earned through service. I will never go back to this Moxie's again and will make sure if another company event is in the works we avoid this place like the plague.
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