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| - Rough score, but it was a pretty bad experience. I'm thinking that maybe this store is just so new that it's still getting settled in and working out the kinks...? Anyway, the actual aesthetic of the store is like most Smashburger stores; clean, modern, well lit, lots of red font, etc. but service was poor, and little things get you annoyed pretty fast.
First off, I came for the "smash fries" specifically, which weren't even available. Second, no ice.... Warm Coke with no ice in a plastic cup... mmmmmm. Then one of the employees came over and wiped down our table and wiped all the debris into my girlfriend's lap with a rancid smelling towel, so we tried drying it off but.... no napkins! We waited about 20 min for the burgers.... lots longer than usual, and when they finally came out the order was wrong. So.
Lastly. You will go insane from the music. Something is wrong with the speakers, there's like a gnarly echo. The front end of the store is playing the song about half a second later than the back. Ok that's all.
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