Girl up front not very interested in helping. I had insurance cards for whole family except 1 that must have fallen out at home. Normally they can look up insurance but she told me she is locked out of the system. I asked her if it would be for a while, or not long, if i should wait a little while. I got attitude and a sassy explantation about how she forgot her password and locked out, emailed someone this morning, no one emailed her back. I asked if they could call in and have someone help her? Got more sassy attitude and she spoke to me like I was not intelligent. I've only managed a few places before, made sense to make a phone call instead of sitting there not doing anything, which provides no service to patients?? I guess Im crazy. Left immediately and won't go back to a location that hires rude idiots.