We were going to the Y for the swimming lesson. We took three sets of swimming lesson. The first issue is the merry go round of teachers. For each set of the lesson, we end up with two or three different teachers. The second issue the teacher would tell you end of every class your kid is doing wonderfully until the last lesson they tell you they are entirely unprepared to go to the next lesson and do not tell you why. I wanted to know if he is having an issue with something so we can work on it before the next lesson. I feel they are not honest about how your child is doing during lessons also the continually changes teacher does not help either. The third thing they are going to tell you that they need private lessons, charge you for them and never set up the lessons. Then when you want to get your money back, you going to have to go to the location and fill out the form to get your money back. They can take your money, but they make it very difficult to get it back Also, this Y seem completely disorganized. They all seem clueless about what is going on the location. Also, I find a lot of the employees are unhelpful and rude. The sad part of all this is, I pay a lot of money for these lessons, and I still do not know if he learned anything at all.