This used to be my go-to burger place, as they had good quality burgers and I really liked the customization options they offer for their burgers. The meat was well-seasoned and juicy, the burger itself wasn't too big, and the fries were ok. They're also very affordable!
Lately the quality has plummeted, burgers come to me sloppy and mushy, nowhere near as flavourful as before, and the fries/poutine are woefully undercooked. I usually toss the fries out as they're practically inedible. I put 3 stars instead of 2 because the price is hard to beat with the customization options and variety of burgers to choose from, but I doubt I'll take a chance on Dilallo again after multiple consecutive bad experiences with their food.