We took our Scruffy here today for a self-wash. We have always taken our long-haired dog to a groomer, but decided to give this one a go ourselves as it was too short notice for the groomer. I didn't want to wash him at home because of the mess. Wag and Wash was a great experience; the process was easy, and they clean up the mess for you. It does take some time, getting my long-haired dog brushed and bathed and dry brushed again took a couple of hours of work, but I was very glad to leave the hair there and not have to take it home and clean it out of my own bathroom. We were able to add-on a nail trim from their staff, quick and easy. They also have a cute doggy bakery and they sell nice doggy supplies. We bought a new collar and leash. The staff were excellent; Nathan, James and Beau (I think that's right?) All were super friendly and helpful. You can tell that they work there because they genuinely love dogs. I'll be back.