Went there on a Saturday afternoon and everything from the start was bad. We waited 10 minutes for a table to be cleared and it never was so we sat at a different table. It took another 10 minutes before we were actually "waited" on by a server walking by and telling us "our" server would be right with us. We asked to order drinks from her since she was there. She took our order and our server nor our drinks never came before we left after 15 minutes. Service is HORRIBLE. From the reviews, it appears terrible service is the norm here. We left and went to Murphy's Law- had immediate and great service! We will never go back to The Perch but will definitely go back to Murphy's Law--great food and great service.