IMPRESSED.
Via Rail made everything easy. From booking online to sending the electronic ticket to arriving at the station to the experience on the train -- all A+.
I booked a business class ticket from Montreal to Quebec City online about a month before my trip. Super easy online. I also upgraded to business class because I figured the seats would be better, but the experience was well worth it as well!
No line waiting at the terminal, special lobby, and easy to get on the train. And on the train, a meal and friendly service. I was delighted with the comfort, the ease, and the beautiful ride.