I would consider myself a fan. Granted, I normally always stay at the Signature and I go to this spa for convenience's sake but here are the high points that made me a repeat client:
1. They will squeeze you in and I am totally fine with going in during non-peak hours. Less busy and more quiet time.
2. Nice, breezy entry way and a tucked away location. Noise pollution was not a problem for me.
3. I liked their amenities and thought they stocked up pretty well. There are even disposable toothbrushes that come with their own toothpaste!
4. A scrub specialist that I did not even have an appointment with took the time to ask how I was doing while I was lounging in the jacuzzi. She was very sweet, loaded me up with lots of bottled water and told me her name. I only wish I remembered it because it was such a great personal touch that I would definitely be pleased to get services from her in the future!
Low points:
1. The receptionists were not as friendly as I would have liked and did not seem to be familiar with the spa menu of services.
2. This is a huge, multi-purpose spa and could easily get that over-crowded, I'm-just-a-number feel.
3. The waiting room could definitely use a larger variety of refreshments.