Have not been here in years AND WILL NEVER GO BACK!!!!!, After reading the other reviews it seems as though nothing has changed. I still remember the visit here vividly as it was the worst experience i have ever had at any restaurant in my entire life!
I remember how dirty the place felt with the tacky decor, should have been a sign to run. Second issue the host had attitude to seat us in a booth with two children said no children allowed in booth. Didn't wanna hassle finding another place though because kids were hungry.
We ordered walnut shrimp, Mongolian beef, salt n pepper pork chop and fried rice.
About thirty minutes later I ask a guy where our food was. He said what food!? So I say never mind we are leaving. The original lady who took our order saw we were trying to leave started shouting "why u leave no pay, food coming u need to wait" [sic] 5 min later they proceeded to bring out food, they brought out fried shrimp, soup and Chinese broccoli. I said we didn't order this. She argued yes you did. By now I'm so livid I didn't wanna make a scene so I asked my husband to deal with them before I explode. So I go to the car. 20 minutes later he is walking to the car with the food we didn't order and I guess our order then I see the lady chasing him and saying no tip for me not even one dollar!! OMG are you serious?????!!!!!! She had the audacity to literary follow him outside and say this in the parking lot! Of course no tip, not after the absolute worst service ever !! That I thought was the worst part. My husband gets in the car to tell me the check was $83 meaning they charged us for the food we did not order!!!!!!!!!!!! He said the host who takes the checks wouldn't budge and said how does he know its not our fault and we keeping the food anyways even though we said we didn't want it he said ok we still made food if u keep or throw away u still have to pay! Unbelievable!!! If you want to experience a nightmare go here! Not saying your experience will be as horrendous as mine , but just thought I'd share my dining out nightmare here as I can see I'm not alone In this.
Yelp should have a "worst restaurant poll" guarantee this will come up! Shut harbor palace down!!!