I've been here at least three times and it has always been good. I stick with the milk flavor. The mochi, almond cookie, and new custard pudding (flan without the caramel) toppings are all fantastic. The condensed milk, butterscotch, and caramel glazes are all great too.
If they forget to add something just tell them and they'll quickly add it for you to make it right right.
I appreciate that they are actually trying with their interior, which many local small businesses could learn from. They should consider wiping down their trash cans and sprucing up the game shelf more often though.
Overall, they offer a unique, quality product in a convenient location. The lightness of the "snoh" somewhat reminds me of true Hawaiian shaved ice. I'll be back.